National IT Solutions has been recognised for outstanding customer service, winning the 2013 Action Coach Asia Pacific Business Excellence Award for Best Customer Service Results, while also being nominated as a finalist for the Best Service Based Business category.
The Business Excellence Awards were created to recognise the “Best of the Best” in the small-and-medium sized business (SMB) sector. The awards honour the achievements and accomplishments of businesses in industries and categories from around the world.
National IT Solutions impressed the panel with excellent customer service results based on satisfaction surveys achieving a 99.9% near perfect rating from existing clients.
Alex Butera, Managing Director of National IT Solutions said “This Award belongs to our employees who go above and beyond in supporting our clients. It is rewarding to be recognised for providing outstanding customer service, the foundation on which National IT Solutions was established over 10 years ago”.
“Our growth over this time is due to the exceptional service we provide our existing customers who provide 98% of our new clients per year through referrals”.
“I would also like to thank Action Coach for the opportunity to participate in such a valuable awards program and especially our customers for their ongoing loyalty and support”.